1. Information Collected
When you interact with Vanalegra, we may collect personal information including:
- your name
- email address
- phone number
- billing information
- appointment details
- information shared through contact forms or intake forms
- relevant wellbeing or session information you choose to provide
Some information may also be collected automatically through website analytics or cookies, such as:
- device type
- browser type
- IP address
- pages visited
- time spent on the website
2. How Your Information Is Used
Your information is used only for purposes related to running and improving Vanalegra services, including:
- responding to enquiries
- managing appointments and bookings
- processing payments
- providing Reiki sessions or wellness services
- sending updates or newsletters if you have opted in
- improving website functionality and user experience
- meeting legal or regulatory obligations
Your personal information will never be sold, rented, or shared for marketing purposes with third parties.
3. Confidentiality
Anything shared during Reiki sessions, consultations, or correspondence is treated with care, respect, and confidentiality. Information will only ever be disclosed if:
- required by law
- necessary to protect someone's safety or wellbeing
- you have provided clear consent
4. Cookies & Website Analytics
This website may use cookies or similar technologies to improve your browsing experience and understand how visitors use the site. Cookies may help:
- remember website preferences
- improve website performance
- analyse visitor behaviour and traffic
You can choose to disable cookies through your browser settings at any time.
5. Email Communication
If you subscribe to newsletters, free offerings, updates, or mailing lists, your contact details will only be used for communication related to Vanalegra. You may unsubscribe at any time by clicking the unsubscribe link in emails or by contacting us directly.
No spam. No overwhelming inbox energy. Just intentional communication.
6. Third-Party Services
Vanalegra may use trusted third-party platforms for services such as:
- booking systems
- payment processing
- email newsletters
- website hosting
- analytics
These providers may process your data securely in accordance with their own privacy policies and applicable laws. While every effort is made to work with reputable providers, we cannot be responsible for the privacy practices of external websites or services linked through this website.
7. Data Storage & Security
Reasonable measures are taken to protect your personal information and keep data secure. However, no online transmission or storage system can ever be guaranteed as completely secure, and by using this website you acknowledge this inherent risk.
8. Your Rights Under UK GDPR
Under UK data protection laws, you have the right to:
- request access to the personal data held about you
- request correction of inaccurate information
- request deletion of your data where applicable
- withdraw consent for communications at any time
- request limitation of how your information is processed
To make any request regarding your data, please contact us directly through the contact details provided on this website.
9. Changes to This Privacy Policy
This Privacy Policy may occasionally be updated to reflect changes in legal requirements, website functionality, or business practices. Any updates will be published on this page. Continued use of this website indicates acceptance of any revised policy.
10. Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Vanessa Phillips
hello@vanalegra.com
vanalegra.com